Babkas and Brownies
Birthday
Build Your Own Basket
For the Business Traveler
For the College Student
International Flavors
KCP A La Carte Menu
KCP Club Monthly Care Packages
Kosher Gift Baskets
Kosher Gift Baskets in Israel
Shabbat / Holiday
Shiva / Condolence
Special Dietary Needs
Think Outside the Box
What's New at KCP
 
Electronic Payments
 
  HACKER SAFE certified sites prevent over 99.9% of hacker crime.
 
 

 
Policies
 
     
 

Payment/billing:
Kosher Care Packages/Handmade Pastries
653 Atkins Ave
Brooklyn, NY 11028
718.776.0807
info@KosherCarePackages.com

We accept master card and visa; your card will be billed once your order has been shipped. Monthly customers will be billed at the time of each shipment.
(There is a minimum of three months)

You can order on line or call our customer care team toll free at 877.KCP.0500

We are here to serve you from 9 AM-5PM Mon-Thurs; 9 AM-12 Noon Friday EST

 
 
 
 

Shipping Information:
Kosher Care Packages is happy to ship your order Monday-Thursday.  The charge for shipping is based on the weight of the entire package and the distance the package must travel.  The entire package consists of the items ordered, ice packs where necessary, other packing materials and the box.  There is a nominal charge for ice packs, please reuse them.

While Kosher Care Packages offers a variety of shipping options, all perishable items must be shipped priority overnight scheduled to arrive the following day by 10:30 AM in major cities and 4:30 PM in other locations.  Please be aware that we can only ship to destinations that meet one of these criteria.

It is advisable for someone to be at the destination to receive package.  All perishable shipments will be left without a signature to avoid the package being returned to the warehouse.  If you require a signature, please inform us, and please be present when your package arrives.

Please be very careful typing the delivery address.  Be sure to include any apartment number, suite number or office number where applicable.  Packages being shipped to a hotel will be shipped to your name, with the instructions to hold for your arrival.  If you have a contact name at the hotel, please inform us.  Additionally, please be sure that the address is complete.  An incomplete or incorrect address will result in delaying the package’s arrival and possible additional charges imposed by the shipping company.

Delivery to PO Boxes is not available.

Kosher Care Packages cannot be held responsible or liable for incorrect or incomplete addresses, delays in receiving the package due to inclement weather, mechanical breakdown or packages left unattended.  Kosher Care Packages tracks shipments and will notify the recipient of the delivery date and tracking number if an e-mail address is provided.  We do everything we can to ensure that your package arrives on time and in good condition.  If a problem should occur, we will work to resolve it immediately.
 
 
 
  Returns:
Your satisfaction is our primary goal. If your package has been damaged in shipping or arrives in an unsatisfactory condition, we will resolve the problem quickly. All problems must be reported within one week of arrival of shipment. Call our customer care line toll free at 877.KCP.0500 or email customercare@koshercarepackages.com.
 
 
 
  Substitutions/Food Allergies:
From time to time, items become unavailable, and substitution may be necessary. Substitutions will be made with comparable items.

We are sensitive to food allergies and will be happy to substitute/omit products where necessary

 
 
 
 

Privacy:
We will not sell or distribute our customer list to any third party.

 
 
 
  Security:
Our website is using secure servers using encryption technology. Secure certificate provided by Equifax.
 
     

 

Home
Checkout
Search
Sign In
Email Us
KCP in the Media
Send a Package
to an Israeli Soldier

  Search:
  Search  

 
 
 Shopping Cart:
 0 Items In Cart
 Total: $0.00